There’s no getting around it – the process of renovating or remodeling your home can be stressful and frustrating at times. However, KAT Reno mitigates the inherent stress and frustration by providing exceptional customer service and valuable client interaction. Backed by over 45 years of experience in the field, we have the knowledge and expertise to keep the renovation process running smoothly from the first time we meet until the project is completed. Our honest and client-friendly approach to the renovation and remodeling process has been our hallmark for nearly half a century.
Consultation and Assessment
Once you’ve made the decision that your home needs to be renovated or remodeled, it’s time to piece together a rough idea of what you want to accomplish and how you plan to achieve your goals. The first step involves choosing the right company to help make your reno dreams come true. A variety of factors must be taken into account, such as a company’s reputation, prior work experience, and customer testimonials. At KAT Reno, we are willing to prove how confident we are in our ability to transform your home by offering a free initial consultation to all potential clients.
During our first meeting, tell us about your situation and what you would like to accomplish through the renovation process. At this point, provide as much detail as possible regarding your requests and requirements, budget concerns, and timeframe expectations. Our personable and experienced representatives will visit your residence to conduct a thorough assessment and begin to formulate a plan that will meet your needs and fit within your budget. If you need suggestions, we’ll be pleased to display some samples of our previous work that should inspire a few ideas for your own home.
Recommendations and Estimates
After your initial interaction with KAT Reno, our capable and qualified team of professionals will discuss the best course of action to achieve your renovation or remodeling objectives. We will present relevant recommendations and provide answers to any of your questions to ensure that you are able to make an informed decision. Whether your project is a full-scale major renovation or a smaller upgrade, we promise total transparency and make certain that all written quotes and estimates are entirely understood and agreed upon by all parties.
When you have selected the estimate that appeals to you, we will place your renovation project into our queue system and alert you as soon as we are ready to start work. During this preparation time, our customer service personnel can assist you in choosing the remaining details that will allow your project to come to fruition. At KAT Reno, we take our commitment to our clients very seriously and will be glad to resolve any inquiries you may have.
In no time at all, the day will come when your renovation project is officially underway. On the appointed date, our certified and expertly trained professionals will arrive and begin working efficiently and effectively to stay on schedule. While our crew is on your premises, you can rest assured that they will treat your home with the dignity and respect that you deserve. Throughout the process, we remain committed to delivering the best service possible and bringing your project in on time and on budget.
To reinforce our dedication to quality workmanship, we offer full warranties on all work completed and engage in open and honest communication. At KAT Reno, we strive to provide maximum customer satisfaction at every stage of the home renovation and remodeling process.